What is the value of a customer? Customer value is determined by the value a product or service possesses to them, taking into account factors such as price, quality, and benefits. Understanding the value of your customers is crucial for businesses, especially those in the home service industry, since it ...

We are thrilled to announce the release of our much-anticipated new product: the AI Appliance Repair Triage Tool. This innovative tool represents the next leap forward in the realm of appliance repair, combining cutting-edge technology and industry expertise to streamline and optimize your repair processes. The AI Appliance Repair Triage ...

Google, the world's largest search engine, recently initiated a lawsuit against a lead generation company for deceptive practices that violate Google's guidelines and policies when creating Google business listings and fake Google reviews. The company was accused of using false identities to post reviews and offering incentives to customers in ...

Mechanicsville, Virginia - April 25, 2023 - Service Alliance Group, a leading alliance of home servicers in the Appliance Repair, HVAC, Electrical, and Plumbing fields, is excited to announce its partnership with Union Electronic Distributors, a top parts distributor of OEM and aftermarket replacement parts for home appliances and consumer ...

On April 12, 2023 at 09:08 PDT, Google released the April 2023 Reviews Update, which now covers reviews about products, services, and things. Normally I would not write an article about this type of update; however, given my experience in the subject of SEO and Google's algorithm updates, I know ...

Are you looking for a new appliance repair YouTube channel to follow? With dozens of channels available, it can be a daunting task to pick the best ones. We have done the heavy lifting for you and compiled a list of the best appliance repair YouTube channels you should subscribe ...

Are you a service business looking to take your business to the next level? Joining a mastermind program can be an excellent way to do just that. A mastermind program is a group of like-minded individuals who come together to share ideas, resources, and strategies to help each other achieve ...

Search Engine Optimization (SEO) has become an important part of online marketing strategy for service area businesses. Yet, many local businesses must realize they need to optimize their websites or social media pages for organic traffic. So what are some of the common mistakes they should avoid? While SEO is ...

How does service quality influence customer satisfac­tion? Why do customers keep repeatedly returning for the same good or service provider? The importance of service quality has increased significantly over the last decade or so, both locally and globally. From a global perspective, organizations strive to improve their customer experience to ...

Have you noticed that you have missing Google reviews? For service companies, Google reviews can be one of the most important factors for a potential customer to call your company for a service call. Google Business profiles are a great way to connect with potential clients. They offer many benefits, ...