Customer service is vital to every company. What would happen if someone called your customer service line and didn't get satisfaction? Many times customers complain about poor services and bad treatment from businesses. We've heard horror stories where customers have had negative experiences with customer service representatives (CSRs). Most of ...

If you own a home appliance repair service business but don't have much experience or capital for expensive marketing campaigns. How would you go about marketing your business without having to spend thousands of dollars? Starting a new business takes a lot of effort and money, which goes double for ...

Do you already promote your home services company with social media or other marketing channels? If yes, how successful was your campaign? Are you satisfied with the results? How did you measure success? And finally, where would you invest time and resources in promoting your company? Social media marketing has ...

SOPs for Service Businesses If you want to start a service business, knowing the benefits of standard operating procedures can be an important part of your plan. You need to have a goal in mind and rules in place before you begin offering services. This way, there won't be any ...

How to Put the "Service" in the Scheduling of Your Service Business Why do home service companies need home service scheduling apps? Home service businesses offer home improvement and repair services such as HVAC, plumbing, appliance repair, and electrical services. They also provide handyman or carpentry services. The more customers ...

February 3, 2022 - The Service Alliance Group is pleased to announce its recent acquisition of the Appliance Tech Manuals website (https://appliancetechmanuals.com) and all its assets. The Service Alliance Group has a mission to elevate the service industry to a higher standard with its upcoming tech support and business development ...